Common Questions / Issues
Listed below are common computer issues as well as our recommended service to
resolve your particular issue.
"My computer is running slowly."
Typical Cause:
Too many non-essential Start-up Processes and programs running in memory.
Like a car, your computer needs regular tune-ups. We identify and remove bottlenecks to
ensure your computer is running at peak performance.
"I'm getting a lot of pop-ups and think it is spyware."
Typical Cause:
Viruses and Spyware is the number one reason for slow computers and irritating pop-ups.
Our comprehensive security inspection will identify and repair vulnerabilites and secure
your system against future threats.
"I am unable to send email attachments."
Typical Cause:
Anti-Virus / Anti-Spyware (Mcafee, Norton, Kaspersky) Programs Block Attachments.
Our solution engineers have advanced diagnostic tools to get to the source of your problem
quickly and effectively.
"My printer doesn't work."
Typical Cause:
Conflicting drivers and/or software loaded for your printer.
Our technicians will resolve your printer problem immediately and have it cranking out your documents
for you in no time.
"The sound stopped working on my PC."
Typical Cause:
Sound drivers are missing and/or corrupted and need to be reloaded.
Our solution engineers have advanced diagnostic tools to get to the source of your problem
quickly and effectively.